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Accessibility

Accessibility Statement

Committed to Digital Accessibility and Equal Access


Ideal Health Services Group is committed to ensuring digital accessibility for individuals with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards to guarantee that our digital resources are inclusive.

01
Standards and Conformance

Ideal Health Services Group is committed to ensuring digital accessibility for individuals with disabilities. We continually improve the user experience for everyone and apply recognized accessibility standards to ensure our digital resources are inclusive.

We strive to conform our website to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards. These guidelines explain how to make web content more accessible for people with sensory, cognitive, and mobility disabilities. Conformance with these guidelines helps make the web more user-friendly for everyone.

02
Accessibility Features on Our Site

To ensure a compliant and safe digital environment for patients, families, and case managers, our website incorporates features designed to improve accessibility, including:

  • Alternative Text: Providing text alternatives for non-text visual elements.
  • Keyboard Navigation: Ensuring all interactive elements can be fully navigated and operated using a keyboard alone.
  • Contrast and Legibility: Optimizing color contrast ratios for text elements to aid individuals with low vision or color blindness.
  • Consistent Structure: Utilizing proper HTML tags, clear headings, and logical layout structures to assist screen readers.
  • Compliant Document Downloads: Ensuring critical legal text and downloadable resources are structured properly for assistive technologies and text-to-speech software.
03
Non-Discrimination Policy

In accordance with Title VI of the Civil Rights Act of 1964, Section 504 of the Rehabilitation Act of 1973, and Title III of the Americans with Disabilities Act (ADA), Ideal Health Services Group does not discriminate on the basis of race, color, national origin, disability, sex, sexual orientation, gender identity, or age.

This commitment applies to admission to, treatment in, and access to our programs, services, web portals, and employment activities.

04
Feedback and Accommodation Requests

We welcome your feedback regarding the accessibility of the Ideal Health Services Group website. If you encounter accessibility barriers, require accommodations, or identify content that may not meet accessibility standards, please contact us.

We aim to respond to accessibility feedback and accommodation inquiries within five (5) business days.